Customer Service Representative

EarthCam · Upper Saddle River

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Company
EarthCam
Location
Upper Saddle River
Employment type
Full-time
Posted
October 16, 2026

About this job

Job Description EarthCam is seeking an entry level Customer Service Representative to join our Client Services team. This role serves as a primary point of contact for customers and supports a wide range of inquiries across phone, email, ticketing systems, and other communication channels. The Customer Service Representative is responsible for delivering timely, professional support while ensuring a high level of customer satisfaction and efficient issue resolution. Performance in this role is measured through customer satisfaction, responsiveness, and resolution effectiveness. This position works cross-functionally with technical teams, operations, and internal departments to ensure customers receive accurate information and consistent service.…

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Most-requested skills in the United States

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  • Communication90% of postings
  • Troubleshooting29% of postings
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Customer Support skills

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