Customer Service Representative
EarthCam · Upper Saddle River
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- Company
- EarthCam
- Location
- Upper Saddle River
- Employment type
- Full-time
- Posted
- October 16, 2026
About this job
Job Description EarthCam is seeking an entry level Customer Service Representative to join our Client Services team. This role serves as a primary point of contact for customers and supports a wide range of inquiries across phone, email, ticketing systems, and other communication channels. The Customer Service Representative is responsible for delivering timely, professional support while ensuring a high level of customer satisfaction and efficient issue resolution. Performance in this role is measured through customer satisfaction, responsiveness, and resolution effectiveness. This position works cross-functionally with technical teams, operations, and internal departments to ensure customers receive accurate information and consistent service.…
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Most-requested skills in the United States
Based on 951 United States vacancies that list requirements, these are the skills employers ask for most often.
- Communication90% of postings
- Troubleshooting29% of postings
- CRM10% of postings
- Salesforce10% of postings
- English9% of postings
- Jira6% of postings
- Ticketing5% of postings
- Zendesk4% of postings
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