Product Manager (Technical), Product Support Experience

About this job

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Product Manager, Technical, you will own and be responsible for building a world class support experience for Anthropic's customers and the Product Support team. You will partner with Product Support Operations, AI Support, Billing, Fraud, and Product Engineering teams to build the systems that decide how Anthropic's users get unblocked when something goes wrong, and how what they report turns into product fixes, in partnership with the…

This is a short summary.

Want to know if you're a fit? Check your CV against this role — free, in 30 seconds.

Most-requested skills in the United States

Based on 1,067 United States vacancies that list requirements, these are the skills employers ask for most often.

• Leadership60% of postings
• Strategy60% of postings
• Stakeholder Management46% of postings
• Budgeting27% of postings
• Coaching24% of postings
• Project Management23% of postings
• Agile/Scrum7% of postings
• Change Management6% of postings

Similar jobs

• Program Manager, AV Safety Policy & Programs · Lyft
• Manager, Applied AI Cyber Specialists · Anthropic
• Senior Supply Chain Program Manager, Energy Storage · Redwood Materials
• District Sales Manager - Core Diagnostics - N.CA/OR/WA · Abbott
• Engineering Manager, Finance Engineering · Anthropic
• Senior Technical Product Marketing Manager, AI Agent · Cresta