Associate Director, Customer Service

About this job

CT Business Licenses is a leading provider of business license services, helping clients simplify and streamline complex licensing requirements so they can maintain compliance and continue critical business activities. Our teams manage a high volume of research, filings, renewals, and related customer needs with precision, efficiency, and a strong commitment to service excellence. The Associate Director, Customer Success is a core member of the CT Business Licenses Leadership Team. Working in partnership with leaders across the business, this role helps drive accelerated revenue growth, improved margins, stronger customer satisfaction and retention, and increased employee engagement.…

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