Customer Service Representative

Gallo Mechanical · Houston

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Company
Gallo Mechanical
Location
Houston
Employment type
Full-time
Posted
October 22, 2026

About this job

Gallo Mechanical Services is looking for a Customer Service Representative (CSR) to join our growing team. The CSR is responsible for supporting the daily operations of the service department by coordinating service calls, dispatching technicians, and serving as a primary point of contact between customers, technicians, and internal teams. This role plays a critical part in ensuring timely service delivery, accurate documentation, and a high level of customer satisfaction. The CSR works closely with service technicians, service management, and billing to support efficient workflow, resolve issues, and maintain accurate service and purchasing records.…

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Customer Support skills

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