What skills do Customer Support jobs in the United States need?

Most-requested skills in the United States

• Communication90% of postings
• Troubleshooting29% of postings
• CRM10% of postings
• Salesforce10% of postings
• English9% of postings
• Jira6% of postings
• Ticketing4% of postings
• Zendesk4% of postings
• SLA3% of postings
• Live Chat1% of postings
• Freshdesk0% of postings
• German0% of postings

Aggregated from 954 advertised Customer Support vacancies in the United States that state required skills. Updated from live listings.

How long Customer Support roles stay open in the United States

Median over 745 Customer Support listings in the United States that we saw live and later saw disappear, measured from the posting date to the last time a source still showed it. Read it as how long a listing stays open, not a confirmed hire.