Helpdesk/ Desktop Support Specialist

GOVX · La Vergne

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Company
GOVX
Location
La Vergne
Employment type
Full-time
Posted
October 21, 2026

About this job

The Helpdesk / Desktop Support Specialist supports day-to-day technology operations for the GOVX Fulfillment Center (GXFC) warehouse. This role provides responsive, hands-on technical support for warehouse associates, fulfillment operations, and office users, with a focus on keeping workstations, scanners, printers, peripherals, accounts, and endpoint tools reliable and secure. The ideal candidate has practical experience supporting Windows endpoints, Microsoft 365 applications, printers, barcode scanners, handheld devices, and common business systems. This position requires disciplined troubleshooting, clear communication, strong customer service, and sound judgment when prioritizing and escalating issues in a fast-moving warehouse environment.…

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Most-requested skills in the United States

Based on 948 United States vacancies that list requirements, these are the skills employers ask for most often.

  • Communication90% of postings
  • Troubleshooting29% of postings
  • CRM10% of postings
  • Salesforce10% of postings
  • English9% of postings
  • Jira6% of postings
  • Ticketing5% of postings
  • Zendesk4% of postings
Customer Support skills

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