Dir, Customer Success Operations (Armis/Veza)

ServiceNow · New York · Remote-friendly

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Company
ServiceNow
Location
New York
Employment type
Full-time
Salary
$184,100 - $322,200
Posted
August 20, 2026

About this job

What you get to do in this role: Lead, organize, and manage business operations for the global Sales function, including handling executive-level special projects and working collaboratively and cross-functionally with other global functions and business teams. The global Sales function interacts with virtually every aspect of the company, with some members embedded within other teams. This is a highly matrixed organization operating in a dynamic, high-growth global business environment. Lead and drive operational aspects of the function, including global budget management, operational dashboards, monitoring and measurement of communications activities. Work directly with global sales leadership teams to drive special projects, organizational development, and strategy.…

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Most-requested skills in the United States

Based on 939 United States vacancies that list requirements, these are the skills employers ask for most often.

  • Communication90% of postings
  • Troubleshooting29% of postings
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Customer Support skills

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