Sr. Manager, Operational Excellence (Patient Support)
Blink Health · New York, NY; Pittsburgh, PA; Seattle, WA; St. Louis
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- Company
- Blink Health
- Location
- New York, NY; Pittsburgh, PA; Seattle, WA; St. Louis
- Posted
- October 12, 2026
About this job
The Role: The Patient Services Operations team sits at the forefront of our mission: affordable prices and the best possible experience for every customer. We are searching for a relentless, action-oriented leader to fill this critical role — someone who is instinctively curious, deeply empathetic to customer pain, and constitutionally unable to let a broken experience sit unresolved. This is not a role for someone who observes from the sidelines. You will move fluidly between setting the strategic vision, spotting systemic patterns, influencing executive decisions — and rolling up your sleeves to build, fix, and ship. You will be the conscience of the customer inside this organization.…
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