CUSTOMER SERVICE SPECIALIST
Sonae MC · MATOSINHOS
Don’t apply blind. See how your CV matches Customer Support first — free, in 30 seconds.
You will leave NewLuxJob. We do not receive or handle applications.
- Company
- Sonae MC
- Location
- MATOSINHOS
- Posted
- July 3, 2026
About this job
We are looking for a Customer Service Specialist to join our Customer Service team, and we believe we’ll be #betterwithyou! We count on you to… Manage relationships with internal clients in the context of Customer Support service delivery, namely by: Monitoring operational results, ensuring regular performance analysis and alignment between the objectives of different departments; Identifying and embracing continuous improvement opportunities; Ensuring knowledge management and service delivery quality; Support Customer Support operations in handling complex cases, coordinating with business specialists from different areas or making autonomous decisions when required; Implement operational improvements in the management of Customer Support operations. So, bring with you……
This is a short summary.
Want to know if you're a fit? Check your CV against this role — free, in 30 seconds.
Most-requested skills in Portugal
Based on 77 Portugal vacancies that list requirements, these are the skills employers ask for most often.
- Communication94% of postings
- English73% of postings
- Troubleshooting25% of postings
- German18% of postings
- CRM13% of postings
- Ticketing6% of postings
- Zendesk5% of postings
- Salesforce5% of postings
Similar jobs
See if your CV fits this job
Paste your CV for an instant match score against this role — and get a tailored cover letter in one click.
- Instant match score for this role
- Tailored cover letter in one click
- Free — no credit card