Application Support Engineer (Support Level 1)
Devexperts · Porto, Porto District
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- Company
- Devexperts
- Location
- Porto, Porto District
- Employment type
- Full-time
- Posted
- August 31, 2026
About this job
We are looking for an Application Support Engineer to join our Technical Support team and help clients and internal teams troubleshoot complex technical issues, identify root causes, and continuously improve our systems and workflows. What you will do: Provide technical support to B2B clients using dxFeed market-data products, Troubleshoot and resolve issues in high-load financial systems (market data delivery), Communicate with clients, providing technical guidance, recommendations, and integration support, Maintain accurate records of customer interactions, incidents, and resolutions, Identify root causes of technical problems and propose long-term solutions, Participate in system architecture discussions, documentation, procedures, and system-level test plans, Assist with the rollout of…
This is a short summary.
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