Client Relationship Manager

About this job

Client Relationship Manager (Strategic Account Manager) Hybrid Monday-Friday 8am-5pm or 9am-6pm Wilmington, DE/ Tallahassee, FL/ New York, NY The Strategic Account Manager (SAM) is responsible for protecting and growing CSC’s existing revenue base through proactive client engagement, risk identification, and strategic collaboration with Sales. This role focuses on outbound activity to strengthen client relationships, mitigate attrition risk, and identify expansion opportunities within assigned accounts. The SAM acts as a trusted advisor to key clients, ensuring service excellence while aligning CSC solutions to evolving client needs. Key Responsibilities 1. Revenue Retention & Risk Mitigation Own and deliver against assigned client retention targets.…

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