Front Office Manager - Franchise

About this job

Responsibilities Manage all Front Office operations to include, but not limited to: Guest services and registration (check-in/check- out) Room inventory and availability Guest service standards and initiatives Water park operations – scheduling and working with Maintenance Cost controls and overall profitability Basic knowledge and understanding of PMS and credit card processing devices Budgeting and forecasting Policy and procedure implementation and enforcement Team member training Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward. Monitor and assess service and satisfaction trends, evaluate, and address issues and make improvements accordingly.…

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Most-requested skills in the United States

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• Leadership59% of postings
• Strategy59% of postings
• Stakeholder Management45% of postings
• Budgeting26% of postings
• Coaching24% of postings
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• Change Management7% of postings
• Agile/Scrum6% of postings

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