Customer Success Senior Associate - WorkSmarter

JPMorgan Chase · New York

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Company
JPMorgan Chase
Location
New York
Posted
October 28, 2026

About this job

Job Description As a Customer Success Senior Associate in Employee Experience, you will partner directly with organizations and senior leaders to improve how their teams work and help them realize greater value from workplace technologies. You will lead high-profile engagements, build trusted relationships, and apply strategic thinking to translate business priorities into tailored experiences, adoption plans, and measurable outcomes. This highly visible role requires executive presence and the confidence to engage leaders one-to-one, facilitate leadership teams, and represent WorkSmarter at major forums and events. Job responsibilities Lead end-to-end customer engagements for senior leaders, Lines of Business, and corporate functions, from discovery and alignment through delivery,…

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