Technical Support Specialist - LED Lighting Controls (DMX/Pixel) - Remote US/Can

Green LED Lighting Solutions · United States · Remote-friendly

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Company
Green LED Lighting Solutions
Location
United States
Employment type
Full-time
Posted
October 22, 2026

About this job

We're Green LED Lighting Solutions, a Canadian LED manufacturer with operations in Moncton, NB and Las Vegas, NV. Our systems go into buildings, signs and entertainment venues across North America, and when an installer is on a job site with a controller that won't talk to the pixels, they call us. We need one more person on that phone. SHIFT: 9:00 AM to 6:00 PM Eastern, Monday to Friday. Remote, full-time employee, anywhere in the US or Canada. WHAT YOU'LL DO - Take technical support calls and emails from electricians and installers during our support window. Diagnose live: pixel data problems, DMX addressing, voltage drop, controller setup, warranty issues. - Write the fix down so the same call doesn't come back. Knowledge base articles, checklists, short videos.…

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