Customer Service Representative (Entry Level)

About this job

The Center for Urban Families works with individuals and families to support long-term personal and economic success. We are looking for a patient, dependable Customer Service Representative to help people access information and support from our team. About the role This entry-level role is a first point of contact for people seeking information or assistance from CFUF. The representative listens to questions, provides clear and courteous responses, records interactions, and connects people with the right staff or services when needed. Training on CFUF procedures and systems will be provided. Responsibilities Respond to inquiries by [phone, email, in person, or other channels] with patience and professionalism.…

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