IT Support Specialist II

About this job

Vast is looking for an IT Support Specialist, reporting to the Manager, IT, for providing day-to-day technical support to Vast’s internal employees and making sure systems run smoothly. You will be the first point of contact for users experiencing technical issues, providing timely and efficient solutions to their problems. Your expertise in troubleshooting, problem-solving, and exceptional customer service will be key to your success in this role. This is a full-time, non-exempt, in-person position in our Long Beach location. Responsibilities: Exhibits excellent communication and interpersonal skills Demonstrated ability to resolve difficult technical issues with limited information Provide help desk support and resolve problems to the end user’s satisfaction Maintains and supports…

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Most-requested skills in the United States

Based on 951 United States vacancies that list requirements, these are the skills employers ask for most often.

• Communication90% of postings
• Troubleshooting29% of postings
• CRM10% of postings
• Salesforce10% of postings
• English9% of postings
• Jira6% of postings
• Ticketing5% of postings
• Zendesk4% of postings

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