Customer Care Specialist
Lucid Motors · Phoenix
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- Company
- Lucid Motors
- Location
- Phoenix
- Salary
- $21 - $25
- Posted
- September 30, 2026
About this job
4141 E Broadway Rd, Phoenix, AZ 85040 Full time shift hours from: 12:30PM - 9PM Monday - Friday / Saturday 11:30AM - 8PM This shift will work Pacific time, so it will change locally for daylight savings Responsibilities include: Handling Customer Support Cases: Providing technical assistance through Phone, Email, SMS and Chat inquiries. Responding to customer concerns with urgency and ownership for resolutions. Updating Tech Tips: Maintaining the company knowledge base by creating, editing and posting brief documents and tech tips. Evaluating troubleshooting Processes: Assessing compatibility between new and updated technology with existing systems. Improving Existing Processes: Reviewing proposed changes and making recommendations.…
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