Sea Logistics Customer Care Expert, Import

Kuehne+Nagel · Bensenville · Remote-friendly

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Company
Kuehne+Nagel
Location
Bensenville
Employment type
Full-time
Posted
October 11, 2026

About this job

It's more than a job Ready to take the next step in your career? Join Kuehne+Nagel's Sea Logistics team in Cleveland, OH as a Sea Logistics Customer Care Expert, Import. In this role, you will manage key customer accounts, serve as the link between customers, Sales, and Operational Care, and help drive customer satisfaction, retention, and service excellence. This is an internal opportunity for a customer-focused professional looking to expand their impact and take on greater ownership within the business. ‎ How you create impact Act as the operational lead for key import customers, ensuring a seamless experience while balancing service excellence, commercial objectives, and process efficiency. Serve as the primary escalation point for customer needs and operational challenges.…

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Customer Support skills

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