Customer Support Specialist | Onsite- Pittsburgh

About this job

The Role As a Customer Support Specialist, you are on the front lines of the patient experience; helping people successfully access the medications they need. You’ll guide patients through enrollment, resolve barriers related to insurance or affordability, and provide support across phone, email, and chat. This role is well-suited for individuals who thrive in fast-paced, evolving environments. We value curiosity, proactivity, and a strong desire to solve problems, learn quickly, and make a meaningful impact on patients navigating complex healthcare systems; regardless of career stage. This is a fully On-site role in Robinson Township, Pittsburgh What You’ll Do Connect with patients via phone, email, and chat to guide them through enrollment, onboarding, and prescription fulfillment…

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