Senior Director, Patient Support Services Platform Solutions

Sanofi · Cambridge, MA, United States of America

Don’t apply blind. See how your CV matches Customer Support first — free, in 30 seconds.

Check my CV — free Apply on sanofi.wd3.myworkdayjobs.com ↗

You will leave NewLuxJob. We do not receive or handle applications.

Company: Sanofi
Location: Cambridge, MA, United States of America
Employment type: Full-time
Posted: October 5, 2026

About this job

Job title: Senior Director, Patient Support Services Platform Solutions Location: Cambridge, MA About the Job The Senior Director, Patient Support Services (PSS) Platform Solutions will drive the transformation of Sanofi Specialty Care PSS across Therapeutic Areas through strategic and tactical leadership of platform development, projects and programs that will optimize the patient experience, improve productivity, and increase automation. Responsibility will span all applicable technology platforms including but not limited to PSS CRMs and Events Management tools. The ideal candidate will bring a strong enterprise mindset, with the ability to architect and drive scalable solutions across multiple therapy archetypes, ensuring platform strategies are both cohesive at the enterprise level…

This is a short summary.

Want to know if you're a fit? Check your CV against this role — free, in 30 seconds.

Most-requested skills in the United States

Based on 951 United States vacancies that list requirements, these are the skills employers ask for most often.

Communication90% of postings
Troubleshooting29% of postings
CRM10% of postings
Salesforce10% of postings
English9% of postings
Jira6% of postings
Ticketing5% of postings
Zendesk4% of postings

Customer Support skills

Similar jobs

See if your CV fits this job

Paste your CV for an instant match score against this role — and get a tailored cover letter in one click.

Instant match score for this role
Tailored cover letter in one click
Free — no credit card

Check my CV — free