Experienced Customer Experience Professional

Honeywell Aerospace · Phoenix

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Company
Honeywell Aerospace
Location
Phoenix
Posted
October 2, 2026

About this job

As an Experienced Customer Experience Professional, you will play a critical role in supporting our Aircraft on Ground (AOG) customers. You will respond to urgent customer needs, manage service cases, and work cross functionally to ensure fast and accurate resolution. This role is essential in delivering reliable customer experience and supporting operational excellence across our teams. In this role, you will support improvements in customer satisfaction, case accuracy, and service delivery effectiveness. You will report directly to our Sr Customer Experience Manager and you will work out of our Phoenix, AZ location on a Hybrid work schedule.

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Customer Support skills

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