Customer Support Representative - AMER

Twist Bioscience · USA - Remote · Remote-friendly

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Company
Twist Bioscience
Location
USA - Remote
Salary
$55,000 — $75,000
Posted
October 2, 2026

About this job

We are looking for passionate customer support representatives to join our rapidly expanding team. You will be responsible for delivering concierge-level, white glove support to our customers and differentiating Twist Bioscience as a biotech industry leader. You’ll interact, support and build strong relationships with a wide range of sales staff including account managers, field application scientists and technical support specialists. You’ll also support a broad range of customers who are engaged in ground-breaking genetics research. Your goal is to achieve high customer satisfaction scores, drive loyalty to Twist Bioscience’s products, and reinforce the quality of our brand.…

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