Remote Support Specialist -Ashland, VA

Trane Technologies · Ashland

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Company
Trane Technologies
Location
Ashland
Employment type
Full-time
Posted
September 30, 2026

About this job

Remote within Geography Primary Duties and Responsibilities: A Remote Support Specialist (RSS) is a unique position dedicated to supporting Trane Digital Services and Connected customers. The RSS will utilize Trane Connect and Command Center to enable/map/tune equipment analytics, view remote diagnostics, perform remote Digital Inspections, and capture follow-up items/details in the Trane Connect platform. Duties include, but are not limited to, responding to on-demand call, monitoring critical building metrics, checking systems for operational integrity, and making small-scale adjustments to a building system program. The Remote Support Specialist is part of the Digital Services Team and works in collaboration with all other team members as well as customers.…

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Customer Support skills

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