UPS Digital: Parcel Pro - Customer Service Representative

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Parcel Pro Customer Service Representative Job Title: Customer Service Representative Department: Parcel Pro Customer Service Operations Location: Downtown LA Office Reports To: Customer Service Supervisor Job Summary Parcel Pro is seeking a Customer Service Representative to provide exceptional service and support to customers utilizing Parcel Pro's insured shipping and risk management solutions. This role serves as the primary point of contact for customer inquiries related to shipping insurance, account services, policy administration, claims support, shipment tracking, and general account maintenance. The ideal candidate is customer-focused, detail-oriented, and capable of resolving customer concerns while delivering a positive customer experience.…

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