Content Design, Vice President-Small Business Design & Customer Experience

JPMorgan Chase · New York

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Company
JPMorgan Chase
Location
New York
Posted
September 21, 2026

About this job

Elevate user engagement through strategic content design, fostering inclusive and intuitive digital experiences. As a Vice President of Content Design in Small Business and Merchant Services, you will develop and execute content plans for inclusive, usable product experiences and play a pivotal role in shaping customer experiences through content. Lead strategically important initiatives, drive innovative solutions to complex problems, and collaborate with cross-functional teams. Leverage your expertise in content design and content architecture and provide guidance and direction in the narrative structure of products and services. Create engaging, user-friendly content that effectively communicates complex concepts to a diverse audience.…

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