Executive Director, Customer Experience Core Product - Benefits Platform

JPMorgan Chase · New York

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Company
JPMorgan Chase
Location
New York
Posted
October 9, 2026

About this job

Job Description Shape the future of Chase's Benefits Platform, the foundational product ecosystem that powers how benefits are defined, made available, personalized, enrolled, tracked, and communicated across customer experiences. Lead the strategy, roadmap, and transformation of core platform domains including Benefit Catalog, Eligibility, Enrollment, Tracking, Personalization, Communications, and the API and data capabilities that connect these services to customer-facing experiences. Build a modern, reusable, API-driven platform that simplifies integrations, accelerates speed to market, strengthens domain ownership, and enables differentiated benefits experiences across Card portfolios and digital channels.…

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