Sea Logistics Customer Care Specialist, Export
Kuehne+Nagel · Linthicum · Remote-friendly
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This listing was open for 38 days.
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- Company
- Kuehne+Nagel
- Location
- Linthicum
- Employment type
- Full-time
- Salary
- $24.04
- Posted
- September 10, 2026
About this job
How you create impact The Sea Logistics Customer Care Specialist plays a key role in supporting customers by providing accurate information, addressing inquiries, and resolving concerns. This role is accountable for delivering excellent service to both internal and external stakeholders. Additionally, they manage a personal portfolio of house accounts as an account owner, maintaining strong customer relationships and driving engagement. Drive customer engagement, satisfaction, retention, and reactivation by collaborating closely with Field Sales and the Operational Care Center (OCC) to build and strengthen customer relationships. Serve as a trusted advisor and primary point of contact for customers, fostering strong operational partnerships through proactive communication, regular…
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