Sea Logistics Customer Care Specialist, Import
Kuehne+Nagel · Bensenville · Remote-friendly
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- Company
- Kuehne+Nagel
- Location
- Bensenville
- Employment type
- Full-time
- Salary
- $26.44-$28.85
- Posted
- September 10, 2026
About this job
How you create impact The Sea Logistics Customer Care Specialist plays a critical role in delivering exceptional customer support by providing accurate information, responding to inquiries, and resolving issues in a timely manner. This position is responsible for ensuring a high level of service for both internal and external stakeholders. In addition, the specialist manages a dedicated portfolio of house accounts, serving as the primary point of contact, fostering strong customer relationships, and driving engagement and satisfaction. Drive customer engagement, satisfaction, retention, and reactivation by partnering closely with Field Sales and the Operational Care Center (OCC) to build and strengthen long-term customer relationships.…
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