Customer Experience Representative, Advanced Services

Robinhood · Chicago, IL; Denver, CO; Westlake

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Company
Robinhood
Location
Chicago, IL; Denver, CO; Westlake
Salary
$34 — $40
Posted
May 26, 2026

About this job

After onboarding, in-person attendance is expected at least 3 days a week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you’ll do Support key initiatives aimed at improving customer experience metrics (ASAT, QA) by collaborating with cross-functional teams. Identify and analyze customer issues, providing thorough and effective solutions to enhance customer satisfaction. Develop subject matter expertise in areas such as Options and Margin trading to effectively handle and resolve technical customer queries.…

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Customer Experience Representative, Advanced Services — Robinhood | NewLuxJob