IT Support Specialist

Lyra Health · Wallisellen

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Company
Lyra Health
Location
Wallisellen
Employment type
Full-time
Posted
November 19, 2025

About this job

Responsibilities Work with the global IT Team to ensure infrastructure and systems in place to deliver high-quality IT solutions across the business. Lead the On-Boardings and Off-Boardings of employees along with account setup and IT Induction sessions. Experience managing Vendors and procurement processes. Act as the point of contact for IT-related issues. Provide timely and effective responses to user requests through various communication channels, including, email, Slack, Zoom etc. Assist in the installation, configuration, and maintenance of MacBooks. Collaborate with other IT professionals and cross-functional teams. Escalate complex problems to higher-level support or specialised IT teams when necessary. Create and update documentation and FAQ’s for users.…

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Most-requested skills in Switzerland

Based on 50 Switzerland vacancies that list requirements, these are the skills employers ask for most often.

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Customer Support skills

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