Arabic Customer Advisor - Lisbon
Cross Border Talents · Lisbon, Lisbon
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- Company
- Cross Border Talents
- Location
- Lisbon, Lisbon
- Employment type
- Full-time
- Posted
- July 28, 2021
About this job
Your Role as a Customer Advisor: Answer to customer inquires by digital platforms; Answering email, online chat, phone and social media inquiries and providing support and direction to customers and resolving customer service issues in a timely and empathetic manner; To maintain accurate data input of consumer enquiries, questions and feedback on the customer services database. To troubleshoot through the use of open questions, support documents and system training. To be able to offer recommendations to common problems or frequently asked questions
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Most-requested skills in Portugal
Based on 242 Portugal vacancies that list requirements, these are the skills employers ask for most often.
- Troubleshooting58% of postings
- Communication42% of postings
- CRM29% of postings
- English19% of postings
- Live Chat14% of postings
- German12% of postings
- Ticketing4% of postings
- Jira2% of postings
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