Remote Dutch Bol.com Customer Advisor | Part-time or Full-time

About this job

🌍 If you're living in Portugal we are offering a fantastic remote work opportunity for the role of Customer Advisor for Bol.com. Why this Customer Advisor role is a great opportunity for your professional and personal development: Work from anywhere while embracing diverse experiences. Represent a global brand. Fast-track career development opportunities. Your day-to-day responsibilities would include: Listen to customers’ questions and concerns, and provide answers and solutions; Troubleshooting regarding orders, deliveries, payments and returns; Point of contact for external sellers; Provide information about digital products; Escalation and rerouting of issues to other departments.

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Most-requested skills in Portugal

Based on 243 Portugal vacancies that list requirements, these are the skills employers ask for most often.

• Troubleshooting58% of postings
• Communication42% of postings
• CRM28% of postings
• English19% of postings
• Live Chat14% of postings
• German12% of postings
• Ticketing4% of postings
• Jira2% of postings

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