Product Expert, Customer Support (Dublin, IE)

About this job

ABOUT THE ROLE We are looking for a Product Expert to be the face and heart of the Omni experience. You’ll blend technical SQL expertise with a passion for high-touch support https://review.firstround.com/podcast/how-to-leverage-intuition-customer-support-and-raw-effort-colin-zima-omni-looker/, helping users solve complex data problems while serving as the essential bridge between our customers and our Product and Engineering teams. YOU WILL: - Become a deep expert in Omni’s platform and best practices to guide users and partners via Slack. - Act as the primary expert for customers and partners via Slack, while surfacing feature requests and reproducing bugs to improve the product.…

This is a short summary.

Want to know if you're a fit? Check your CV against this role — free, in 30 seconds.

Most-requested skills in Ireland

Based on 161 Ireland vacancies that list requirements, these are the skills employers ask for most often.

• Communication83% of postings
• English30% of postings
• Troubleshooting26% of postings
• CRM13% of postings
• Salesforce6% of postings
• Zendesk6% of postings
• German6% of postings
• Ticketing5% of postings

Similar jobs

• Junior Electronic Trading Support Engineer · Hudson River Trading
• Junior IP/Datacom Technical Support Engineer · Huawei
• Support Pharmacist - West Dublin · Select Ambition
• IT Support Specialist (12 Month Fixed Term Contract) · Ripple
• Manufacturing Operations support Manager · Grifols
• Electronic Trading Support Engineer - 2026/2027 Grads · Hudson River Trading