Product Support Representative
Roche · Dublin
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- Company
- Roche
- Location
- Dublin
- Employment type
- Full-time
- Posted
- October 28, 2026
About this job
You as the Product Support Representative are responsible for the installation, maintenance, and seamless operation of Roche Information Solutions Portfolio (RIS, e.g. including navify POC Operations, navify LAB Operations, navify LAB Advantage, Digital Pathology etc.). You ensure optimal system performance and high-quality user experience through regular upgrades and proactive technical support. By collaborating closely with customers, you optimize the diagnostic performance of Roche instruments, reagents, and systems. This position plays a critical role in achieving the division’s financial and professional goals by providing expert support to our customers, while maintaining full compliance with quality and safety standards.…
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