Customer Care Supervisor

Glenveagh Properties PLC · Maynooth, County Kildare

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Company
Glenveagh Properties PLC
Location
Maynooth, County Kildare
Employment type
Full-time
Posted
September 16, 2026

About this job

The Customer Care Supervisor supports the Customer Care Manager while overseeing the Customer Care Coordinators. They ensure exceptional service delivery, resolve escalated issues and maintain high levels of customer satisfaction. Key Responsibilities & Duties: Support and mentor a team of customer care coordinators, foster a collaborative work environment that encourages both accountability and high performance Serve as an escalation point for challenging/complex customer concerns, ensuring that issues are addressed promptly and to the highest standard Meet and communicate with customers face-to-face, via phone and email. Ensure professional and timely communication throughout the resolution process Ensure all legal issues are reviewed and discussed with the Senior Customer Care Manager

This is a short summary.

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Customer Support skills

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