IT Support Colleague

Primark · Newbridge, County Kildare

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Company
Primark
Location
Newbridge, County Kildare
Employment type
Full-time
Posted
September 15, 2026

About this job

Provide first-line IT support, responding promptly to technical issues and escalating where required. Support the resolution of networking incidents by performing basic connectivity checks and reporting findings. Troubleshoot hardware and software issues, carrying out initial fault diagnosis and documenting clear escalation details. Manage and track support tickets, ensuring accurate records, timely updates, and effective follow-up. Liaise with third-party suppliers and service providers to coordinate issue resolution. Administer user access within WMS systems, including account creation, modification, and removal in line with security policies. Perform basic repairs and maintenance on depot IT equipment, including kiosks and other end-user devices.…

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Most-requested skills in Ireland

Based on 163 Ireland vacancies that list requirements, these are the skills employers ask for most often.

  • Communication83% of postings
  • English29% of postings
  • Troubleshooting26% of postings
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Customer Support skills

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