Technical Support & Enablement Specialist (m/f/d)

About this job

Deine Position When a branch or market team can’t get something done in our systems, they come to you. Our teams work across a connected landscape of internal tools, from first customer contact through offer and project planning to installation and invoicing. You find out why: is it a bug, a gap in knowledge, or a missing feature? Then you make sure the right fix happens and you stay on it until the user can work again. What you see in the tickets helps us make these systems easier to use. WHAT YOU WILL DO Support branches and market teams in Germany, Australia, Sweden, Denmark, Spain, the Netherlands and Finland, in German and English Diagnose each issue and deliver the matching fix: a guide or training for a knowledge gap, a bug report with reproduction steps for Engineering, a feature…

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Customer Support salaries in Germany

Based on 137 postings that disclose pay.

Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.

Most-requested skills in Germany

Based on 998 Germany vacancies that list requirements, these are the skills employers ask for most often.

• German74% of postings
• Communication66% of postings
• English62% of postings
• Ticketing17% of postings
• CRM9% of postings
• Troubleshooting8% of postings
• Salesforce5% of postings
• Jira3% of postings

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