Skills from real vacancies

What skills do Customer Support jobs in Germany need?

Based on 1,112 Germany vacancies that list requirements, these are the skills employers ask for most often.

Most-requested skills in Germany

  • German83% of postings
  • English57% of postings
  • Communication56% of postings
  • CRM11% of postings
  • Ticketing9% of postings
  • Troubleshooting9% of postings
  • Salesforce4% of postings
  • Jira4% of postings
  • Zendesk3% of postings
  • SLA1% of postings
  • Freshdesk0% of postings
  • Live Chat0% of postings

Aggregated from 1,112 advertised Customer Support vacancies in Germany that state required skills. Updated from live listings.

How long Customer Support roles stay open in Germany

1 dayMedian time to fill

Most close within 0–7 days

Median over 561 Customer Support listings in Germany that we saw live and later saw disappear, measured from the posting date to the last time a source still showed it. Read it as how long a listing stays open, not a confirmed hire.

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Customer Support skills in Germany: what employers want | NewLuxJob