Agent Inhouse Sales & Customer Service IAH

About this job

Task Responsibilities: Disseminates rate and routing information via phone, email. Attains and maintains ability to find schedules, rates and trucking data sufficient to efficiently deal with customer requests and follow ups. Determines dimensional vs. actual weights, works simultaneously in English and metric systems, knows aircraft floor-loading limitations, and knows when to apply positional vs. volume weights. Be thoroughly conversant in booking, ALERT, SPH, and LUX-reservations notification procedures relevant to bookings, as well as how to find relevant data for destination import restrictions. In addition to responsibilities otherwise enumerated herein, the Customer Service Agent shall perform those other assignments as directed by the Sales or Station/Regional Manager.…

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Most-requested skills in the United States

Based on 580 United States vacancies that list requirements, these are the skills employers ask for most often.

• Pipeline47% of postings
• Negotiation31% of postings
• CRM31% of postings
• Salesforce30% of postings
• Account Management24% of postings
• B2B13% of postings
• Lead Generation7% of postings
• Cold Calling7% of postings

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