Operations Support - Northlake, IL

A.P. Moller - Maersk · United States of America, Illinois, Northlake

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Company
A.P. Moller - Maersk
Location
United States of America, Illinois, Northlake
Employment type
Full-time
Posted
October 17, 2026

About this job

***We are seeking a Customer Service Rep for our Northlake facility*** ***Direct Hire - Full Benefits*** Shift: 9:30 AM - 6:00 PM or 10:00 AM-6:30 PM Monday–Friday JOB SUMMARY: The Customer Service 1 is responsible for answering incoming calls and providing excellent customer service. They monitor and respond to customer inquiries. They track, trace, enter, and update shipments. Essential Functions: Answer incoming calls and provide excellent customer service to all callers Monitor and respond to customer inquiries received through email Make outgoing calls to follow-up on shipment status, resolve issues and update customers Track, trace, enter and update shipments Data Entry Assist and support Pilot stations and cartage agents Master outside customer applications Follow published…

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