Group Director, Experience Strategy
EVERSANA INTOUCH · New York · Remote-friendly
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- Company
- EVERSANA INTOUCH
- Location
- New York
- Employment type
- Full-time
- Posted
- October 15, 2026
About this job
WHAT DOES A GROUP DIRECTOR, EXPERIENCE STRATEGY DO? The Group Director of Experience Strategy is an expert in omnichannel and personalized experiences, leading internal and external workstreams across individual brands and portfolios. As the day-to-day leads on their brands, Group Directors play a key role in relationship building and are self-aware, exceptional presenters and storytellers. This role is rooted in collaboration and adaptability across varied stakeholders, ensuring customer experiences meet business goals, user needs, and offer clients an innovative edge. Lead the execution of core and advanced Experience Strategy deliverables, including Website/IVA Strategy, Omnichannel Plan, Content Plan and recommendations, etc.…
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