Care Gap Program Coordinator

Abbott · Madison

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Company
Abbott
Location
Madison
Employment type
Full-time
Posted
October 13, 2026

About this job

Position Overview The Care Gap Program Coordinator supports the Health System Care Gap team in managing, processing, and enhancing gap closure programs for health system customers. A key component of this role is working with large, complex data sets to ensure accurate program setup, patient eligibility verification, and downstream operational readiness. The coordinator partners closely with internal teams—including Revenue Cycle, Customer Care, Customer Success (CSMs), Customer Experience (CX), and the Lab—to intake, validate, and coordinate new care gap program orders. This includes analyzing customer-submitted files, identifying data quality issues, interpreting business rules, and transforming raw data into actionable inputs that support accurate ordering, communications, and program…

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