IT Service Desk Expert
Kuehne+Nagel · Naugatuck · Remote-friendly
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- Company
- Kuehne+Nagel
- Location
- Naugatuck
- Employment type
- Full-time
- Salary
- $38.46 – $43.27
- Posted
- September 30, 2026
About this job
Kuehne+Nagel is seeking an experienced IT Service Desk Expert to deliver advanced technical support across our global organization. This role is responsible for resolving complex IT issues, supporting enterprise technology solutions, driving continuous improvement initiatives, and mentoring team members to deliver an exceptional end-user experience. How you create impact Provide advanced Level 2 and Level 3 support for escalated incidents, service requests, and complex technical issues across the organization. Troubleshoot, diagnose, and resolve customer-reported system issues while ensuring timely and effective service delivery. Configure, implement, and maintain end-user devices, applications, and technology solutions based on business requirements.…
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