Vice President - Lounge Operations
JPMorgan Chase · New York
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- Company
- JPMorgan Chase
- Location
- New York
- Posted
- September 21, 2026
About this job
Help shape a premium airport lounge experience travelers will remember. You will set the operating rhythm, raise service standards, and strengthen performance across a growing lounge network through hands-on leadership and smart analytics. Job Summary As a Vice President Lounge Operations in Airport Lounge Benefits, you lead day-to-day operating strategy for our lounge network and help scale a consistent, high-quality experience as we grow. You partner closely with lounge operators and internal teams to deliver strong service, reliable controls, and disciplined financial performance. You use data and customer insights to spot trends early, solve issues fast, and drive continuous improvement. Your work directly impacts how customers experience our brand while traveling.…
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