Senior Director, Content Design

ServiceNow · Santa Clara · Remote-friendly

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This listing was open for 29 days.

Company
ServiceNow
Location
Santa Clara
Employment type
Full-time
Salary
$254,500 - $445,400
Posted
September 21, 2026

About this job

The Head of Content Design will lead the content design function across ServiceNow’s digital products and platforms. This role requires a visionary leader who can shape the way content enhances the user experience, drives customer engagement, and supports the overall product goals. As a senior leader in the organization, you will collaborate closely with other leaders across Product, UX, AI, and Engineering teams to ensure content is clear, consistent, and aligned with the needs of users. You will be responsible for developing and executing a content design strategy that supports the company's mission and business objectives. Lead and mentor a team of content designers to define how natural language, both written and spoken, shapes enterprise workflow experiences.…

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