Access Team Lead

Northwestern Memorial Healthcare · Chicago

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Company
Northwestern Memorial Healthcare
Location
Chicago
Employment type
Full-time
Posted
September 15, 2026

About this job

The Access Team Lead reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Responsibilities: Standards of Performance - Northwestern Medicine Values, Patient Satisfaction, and Service Excellence: Consistently practices Patients First philosophy and adheres to high standards of customer service. This includes setting an example to peers, coworkers, etc. by fostering a team atmosphere. Responds to questions and concerns. Forwards, directs and notifies Team Lead or Operations Coordinator of extraordinary issues as necessary. Maintains patient confidentiality per HIPAA regulations.…

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Access Team Lead — Northwestern Memorial Healthcare | NewLuxJob