Director, CRM Product Owner (4 openings)
Novartis · East Hanover, United States of America
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- Company
- Novartis
- Location
- East Hanover, United States of America
- Posted
- September 10, 2026
About this job
Job Description Summary Reporting to the Head of Customer Relationship Management (CRM) Product Management, the Director, CRM Product Owner leads the strategy, development, and delivery of best practice CRM capabilities across the US CRM ecosystem. This hands-on role is central to transforming the way Novartis interacts with patients and customers by integrating process improvements, technology solutions, analytics, and user experience enhancements to deliver a world-class, customer-centric experiences. The Dir, CRM Product Owner partners closely with business and IT leadership to build a robust CRM foundation and activate transformation across the US commercial organization. This position will be located at East Hanover, NJ and will not have the ability to be located remotely.…
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