Customer Engagement Manager

About this job

The Opportunity As a Customer Engagement Manager at Coursedog, you’ll turn our customers’ success into stories, references, and programs that help other institutions see what’s possible, while working closely with Sales, Product Marketing, Demand Generation, and Customer Experience. You’ll be responsible for building and running our customer advocacy program, managing our reference pool in Deeto, and bringing customer insight into the campaigns that drive adoption and expansion. You’ll balance relationship-building with program operations, making sure every ask of an advocate is well-timed and worth their effort. This role is well-suited for someone who builds trust easily, enjoys helping people tell their stories, and is motivated by showing how Coursedog helps colleges and universities…

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Most-requested skills in the United States

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• Strategy60% of postings
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