Auto Lending Account Manager I

JPMorgan Chase · Houston

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Company
JPMorgan Chase
Location
Houston
Posted
October 19, 2026

About this job

As an Auto Lending Specialist in Chase Auto, you will lead a customer-facing call center team that is the primary point of contact for Auto Customers who have applied for financing via Chase.com. Job Responsibilities Lead a team of call center specialists and maintain an effective working partnership with existing teams. Responsible for monthly call monitoring Quality reviews and results and ensure consistent implementation of daily strategies to meet Service Level targets. Monitor regular productivity, coaching to performance, providing guidance on staffing and daily volume strategy, and reinforcing adherence to policy & procedures.…

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