Customer Support Manager - Risk
Mercury · San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States · Remote-friendly
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- Company
- Mercury
- Location
- San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States
- Salary
- $115,400 — $129,800
- Posted
- October 5, 2026
About this job
Mercury is building a complete finance stack for startups. Since we launched Mercury in 2019, our customer base has grown to over 300,000 startups and small businesses from all around the world. With growth comes the need to ensure our customer experience is top of mind even in the most challenging scenarios. We’re working to build something like magic for a really wide range of startup businesses. A key piece of the magic we’ve built thus far has been smart, product-driven support, and we’re looking to bring on an operational-focused, thoughtful Support Manager to help us continuously improve our Risk Support experience as we scale quickly.…
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Most-requested skills in the United States
Based on 1,052 United States vacancies that list requirements, these are the skills employers ask for most often.
- Leadership60% of postings
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- Stakeholder Management44% of postings
- Budgeting27% of postings
- Project Management23% of postings
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- Agile/Scrum6% of postings
- Team Leadership6% of postings
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